Review: Persuasion & Influencing

Di akhir lesson ini, kamu bisa:

Menggabungkan bahasa manfaat, argumen terstruktur, dan penanganan keberatan dalam satu percakapan persuasif.
Mengulang kosakata dan frasa kunci Modul 2.

Ringkasan Modul 2

Dalam modul ini kamu sudah belajar:

Lesson 1: Bahasa Persuasif: berfokus pada manfaat: The key benefit is..., This will allow you to..., Imagine if..., What really matters here is...
Lesson 2: Menyusun Argumen: struktur logis: Firstly... Moreover... As a result... Therefore..., didukung bukti (the data shows, for instance).
Lesson 3: Menangani Keberatan: acknowledge → pivot → reframe: I understand your concern; however..., That's a fair point, but consider..., menutup dengan win-win.

Dialogue Gabungan

Perhatikan bagaimana ketiga lesson digabung dalam satu negosiasi nyata:

Pitching a new platform to the board

Nadia

I'd like to propose we adopt the new sales platform. The key benefit is speed: this will allow you to close deals 40% faster.

Director

That's a strong claim. Can you back it up?

Nadia

Of course. Firstly, the data shows our reps waste two hours a day on manual entry. Moreover, the pilot team cut that to zero. As a result, they hit target a week early.

Director

Impressive. But the licence fee is well above our budget.

Nadia

I understand your concern about the cost. However, it replaces three separate tools we already pay for.

Director

That's a fair point. Still, the team may find it hard to learn.

Nadia

Actually, that's exactly why onboarding is included free for ninety days. Therefore, I'm confident this is a win-win.

Director

You've made a compelling case. Let's move forward.

Latihan Campuran

Quiz Akhir Modul 2

1. Which sentence is the most benefit-focused?

2. Choose the best marker to ADD a supporting reason.

3. Which phrase introduces EVIDENCE for a claim?

4. A client objects to the price. Best first response?

5. Which phrase reframes an objection into a positive?

Lengkapi percakapan persuasif

1.The key is faster delivery for every client.

2., costs are rising; moreover, quality is falling.

3.I understand your concern; , the savings are real.

4.I'm confident we can make this a .

Flashcards

key benefit

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Selanjutnya

Lanjut ke Modul 3: Reports & Describing Data untuk belajar menyajikan laporan, menjelaskan tren dan angka, serta menggambarkan grafik dan data secara profesional. 🎯

SebelumnyaHandling Objections BerikutnyaDescribing Trends & Changes