Formal vs Informal Style
Di akhir lesson ini, kamu bisa:
- Membedakan ciri email formal dan informal.
- Mengganti phrasal verb dengan kata kerja formal yang sesuai.
- Memilih nada yang tepat untuk penerima dan situasi.
Penjelasan (ID)
Email kerja bisa formal atau informal. Bukan soal benar-salah, tapi soal kecocokan dengan penerima.
- Formal: klien, atasan, orang yang belum dikenal, surat resmi, keluhan.
- Informal: rekan satu tim, kolega akrab, pesan singkat sehari-hari.
Ciri 1: Kontraksi
Bentuk singkat membuat email terasa santai. Bentuk penuh terasa lebih resmi.
| Informal | Formal |
|---|---|
| I'm, we're | I am, we are |
| don't, won't | do not, will not |
| I'd, we'll | I would, we will |
Ciri 2: Phrasal verb vs kata kerja formal
Phrasal verb (kata kerja + partikel) terdengar santai. Dalam email formal, ganti dengan satu kata kerja yang lebih resmi.
| Phrasal verb (informal) | Kata kerja formal |
|---|---|
| set up | arrange / organise |
| get | receive |
| look into | investigate |
| put off | postpone |
| sort out | resolve |
| find out | discover / confirm |
| go up / go down | increase / decrease |
Ciri 3: Kata sapaan & nada
- Informal:
Hi Sam,...Thanks!...Cheers, - Formal:
Dear Mr Lee,...Thank you....Kind regards, - Informal sering memakai kata "say sorry"; formal memakai apologise: "I apologise for the delay."
💡 Tips: Jika ragu, pilih yang sedikit lebih formal. Lebih aman terlihat sopan daripada terlalu santai.
Bandingkan dua email
Informal (ke rekan): Hi Sam, can you set up a call for tomorrow? I didn't get the file yet. Thanks!
Formal (ke klien): Dear Mr Lee, I would like to arrange a call for tomorrow. We have not yet received the file. Thank you.
Examples (English)
"Could you arrange a meeting for Monday?" (formal): instead of "set up". "We have received your documents." (formal): instead of "got". "We will look into it right away." (informal, to a teammate). "I apologise for any inconvenience." (formal).
Kosakata
| English | Arti (ID) | Contoh |
|---|---|---|
| arrange (verb) | mengatur/menjadwalkan (formal) | I would like to arrange a meeting next week. |
| set up (phrase) | menyiapkan/mengatur (informal) | Can you set up a call for tomorrow? |
| receive (verb) | menerima (formal) | We have received your payment. |
| get (verb) | mendapat/menerima (informal) | Did you get my last email? |
| apologise (verb) | meminta maaf (formal) | I apologise for the delay. |
| contraction (noun) | bentuk singkat (I'm, don't) | Avoid contractions in very formal emails. |
| request (verb) | meminta (formal) | We would like to request a refund. |
| look into (phrase) | menyelidiki (informal); formal: investigate | We'll look into the problem today. |
Dialogue
Choosing the right tone
My draft says 'Hey, can you sort this out?' Is that okay for the client?
Too casual. For a client, write 'Could you please resolve this?'
And 'I didn't get your email'?
Make it 'I have not received your email': no contraction, formal verb.
Got it. I'll keep the casual style only for the team chat.
Latihan
Cek Pemahaman
1. Which is the formal version of 'set up a meeting'?
2. You are writing to a client. Which sentence fits best?
3. Which feature makes an email more INFORMAL?
4. Formal verb for 'put off'?
Ubah ke gaya yang diminta
Flashcards
arrange
Klik untuk lihat arti
Ringkasan
- Pilih formal untuk klien/atasan/orang baru; informal untuk rekan akrab.
- Email formal menghindari kontraksi dan memakai kata kerja formal (arrange, receive, investigate).
- Phrasal verb terdengar santai: set up → arrange, get → receive, put off → postpone.
- Jika ragu, pilih nada yang sedikit lebih formal.