Review: Telephoning Basics

Di akhir lesson ini, kamu bisa:

Menggabungkan membuka panggilan, menerima pesan, dan mengeja/membaca nomor dalam satu percakapan.
Mengulang frasa kunci telepon dari Modul 3.

Ringkasan Modul 3

Dalam modul ini kamu sudah belajar:

Lesson 1: Memulai Panggilan: Hello, this is X from Y; Could I speak to...?; Speaking.; put me through to...
Lesson 2: Pesan Telepon: Can I take a message?; Could you ask her to call me back?; I'll let him know.
Lesson 3: Mengeja & Angka: alfabet NATO (A for Alpha); membaca nomor (oh/double); Could you repeat/speak up?; the line is bad.

Dialogue Gabungan

Perhatikan bagaimana ketiga lesson digabung dalam satu panggilan nyata:

One call, three skills

Dewi

Good morning, Maju Group. Dewi speaking.

Andi

Good morning. This is Andi from Sales. Could you put me through to Ms. Lina, please?

Dewi

I'm afraid she's in a meeting. Can I take a message?

Andi

Yes, please. Could you ask her to call me back?

Dewi

Of course. Could I have your number?

Andi

It's oh eight one two, double four, three, oh.

Dewi

Sorry, the line is bad. Could you repeat that?

Andi

Sure: oh, eight, one, two, double four, three, oh. And it's Andi: A for Alpha.

Dewi

Got it. I'll let her know you called.

Latihan Campuran

Quiz Akhir Modul 3

1. On the phone, introduce yourself correctly.

2. You want to be connected to another person. You say:

3. The person is busy. Choose the correct offer.

4. Ask the person to phone you again (correct grammar).

5. Spell the letter 'A' using the phonetic alphabet.

Lengkapi panggilan

1.Hello, is Sari from Finance.

2.Could you me through to Sales?

3.He's in a meeting. Can I a message?

4.Sorry, the is bad. Could you repeat that?

Flashcards

This is...

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Selanjutnya

Lanjut ke Modul 4: Travel & Business Trips untuk belajar memesan tiket dan hotel, check-in di bandara, serta berkomunikasi saat perjalanan dinas. 🎯

SebelumnyaSpelling & Numbers on the Phone BerikutnyaAt the Airport & Hotel