Making Polite Requests

Di akhir lesson ini, kamu bisa:

  • Membuat permintaan sopan dengan 'Can you...?' dan 'Could you...?'.
  • Menggunakan 'Would you mind + -ing?' untuk permintaan yang lebih halus.
  • Menambahkan 'please' dan 'thank you' agar terdengar profesional.

πŸ” Ingat lagi: dari Modul 4: "check emails" (mengecek email) dan "report" (laporan); dari Modul 5: "projector" (proyektor). Hal-hal inilah yang paling sering kamu minta tolong dilakukan rekan kerja, jadi pakai lagi kata-kata ini saat membuat permintaan.

Penjelasan (ID)

Di tempat kerja, kita sering meminta orang lain melakukan sesuatu. Cara meminta menentukan seberapa sopan kita terdengar. Ada tiga pola utama, dari yang biasa ke yang paling halus:

PolaTingkat kesopananContoh
Can you + verb?Biasa / santaiCan you send the report?
Could you + verb?Lebih sopan (aman untuk kerja)Could you send the report?
Would you mind + verb-ing?Paling halusWould you mind sending the report?

Beberapa hal penting:

  • Setelah Can you / Could you, gunakan kata kerja dasar (verb1): send, help, call, wait.
  • Setelah Would you mind, kata kerja memakai -ing: sending, helping, calling, waiting.
  • Tambahkan please untuk lebih sopan. Letaknya di akhir kalimat (Could you call me, please?) atau setelah subjek (Could you please call me?): keduanya benar; di akhir paling umum di kantor.
  • Jawab permintaan dengan Of course / Sure / No problem, lalu ucapkan thank you.

Catatan register (Can vs Could vs Would you mind):

  • Can you...? terdengar santai. Aman untuk rekan dekat, tapi bisa terasa kurang halus untuk atasan, klien, atau orang yang baru kamu kenal.
  • Could you...? adalah pilihan paling aman dan paling sering dipakai di tempat kerja - sopan tanpa terdengar kaku. Kalau ragu, pakai Could you.
  • Would you mind + -ing? paling halus, cocok untuk permintaan yang sedikit merepotkan (Would you mind staying late?) atau saat kamu meminta hal yang agak sensitif.

Edge-case yang sering muncul di kantor:

  • Would you mind memakai logika terbalik. "Would you mind closing the window?" secara harfiah bertanya "Apakah Anda keberatan...?". Jika kamu mau membantu, jawab "No, not at all" atau "Of course not": bukan "Yes". Menjawab "Yes" berarti "Ya, saya keberatan" (= menolak).
  • Hindari memberi perintah telanjang seperti "Send the report." tanpa please. Dalam bahasa Indonesia ini terasa biasa, tapi dalam bahasa Inggris terdengar seperti memerintah dan kurang sopan.
  • Tambahkan alasan singkat agar permintaan terdengar wajar: "Could you send the report, please? The client is waiting."

πŸ’‘ Tips: "Would you mind...?" artinya "Apakah Anda keberatan...?". Jika setuju, jawab "No, not at all" atau "Of course not" (artinya "tidak keberatan" = mau membantu).

Examples (English)

"Can you send me the report after you check your emails?" "Of course. I'll do it right away."

"Could you repeat that, please? I didn't catch it." "Sure: the meeting is at three."

"Would you mind turning off the projector when you leave the meeting room?" "Not at all."

"Could you please forward me the slides? I need them for the client." "No problem. Sending them now."

"Can I ask you a favour? Would you mind waiting five minutes while I finish this?" "Of course not. Take your time."

Kosakata

English Arti (ID) Contoh
Can you...? (phrase)Bisa kamu...?Can you send the file, please?
Could you...? (phrase)Bisakah Anda...? (lebih sopan)Could you help me, please?
Would you mind...? (phrase)Apakah Anda keberatan...?Would you mind closing the door?
please (adverb)
//pliːz//
tolong / silakanPlease call me later.
thank you (phrase)terima kasihThank you for your help.
of course (phrase)tentu sajaOf course, no problem.
right away (phrase)segera / sekarang jugaI'll do it right away.
favour (noun)
//ˈfeΙͺvΙ™//
bantuan / tolongCan I ask you a favour?

Phrase Bank

Phrase Bank β€” frasa siap pakai

  • Can you ...?Bisa kamu ...?permintaan biasa/santai
  • Could you ..., please?Bisakah Anda ..., tolong?permintaan sopan, aman untuk kerja
  • Would you mind + -ing?Apakah Anda keberatan ...?permintaan paling halus
  • Can I ask you a favour?Boleh minta tolong?membuka permintaan
  • Of course, no problem.Tentu, tidak masalah.menyetujui permintaan
  • I'll do it right away.Saya kerjakan sekarang juga.menjanjikan tindakan cepat
  • Not at all.Sama sekali tidak (keberatan).menyetujui 'Would you mind...?'
  • Thank you so much.Terima kasih banyak.menutup permintaan

Dialogue

Asking a colleague before a meeting

Maya

Hi, Ben. Can I ask you a favour?

Ben

Of course. What do you need?

Maya

Could you print these slides before the meeting, please?

Ben

No problem. Would you mind sending me the file first?

Maya

Not at all. I'll send it now. Thank you so much!

Kesalahan Umum

  • ❌ "Would you mind to close the door?" β†’ βœ… "Would you mind closing the door?" (setelah Would you mind pakai verb + -ing, bukan to + verb)
  • ❌ "Would you mind helping me?": "Yes." (maksudnya mau bantu) β†’ βœ… "No, not at all." (jawaban "Yes" justru berarti keberatan = menolak)
  • ❌ "Could you to send the report?" β†’ βœ… "Could you send the report?" (setelah Could you pakai verb dasar tanpa to)
  • ❌ "Send me the file." (tanpa please/Could) β†’ βœ… "Could you send me the file, please?" (perintah telanjang terdengar kasar dalam bahasa Inggris)

Latihan

Cek Pemahaman

1. Which request is the most polite?

2. Choose the correct form: 'Would you mind ___ the door?'

3. Someone says 'Would you mind helping me?' You want to help. Say:

4. Where does 'please' usually go in a request?

Lengkapi Permintaan

1. you help me, please?
2.Would you mind the window? (open)
3.Can you call me later, ?
4.Thank you!: Of .

Flashcards

Can you...?

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Ringkasan

  • Tiga pola permintaan: Can you...? < Could you...? < Would you mind...? (makin ke kanan makin sopan).
  • Setelah Can/Could you pakai verb dasar; setelah Would you mind pakai verb-ing.
  • Tambahkan please dan balas dengan thank you agar terdengar profesional.
  • Setuju atas "Would you mind...?" dijawab "Not at all" atau "Of course not".